Blackthorn incident

Intermittent Authorization Issue

Notice Resolved View vendor source →

Blackthorn experienced a notice incident on January 2, 2024 affecting Blackthorn Events and Blackthorn Payments and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2024, 04:02 PM UTC
Resolved
Jan 02, 2024, 04:02 PM UTC
Duration
Detected by Pingoru
Jan 02, 2024, 04:02 PM UTC

Affected components

Blackthorn EventsBlackthorn PaymentsBlackthorn PayLinkBlackthorn DocumentLinkBlackthorn Compliance

Update timeline

  1. resolved Jan 02, 2024, 04:02 PM UTC

    The Blackthorn Engineering team recently updated security settings related to the connected application signing keys for our webapps. This process is now complete. If you are continuing to experience any issues with Blackthorn Paylink or DocumentLink, we recommend re-authorizing the application to resolve the issue.