Bitwave Outage History

We're investigating an upstream pricing provider issue that may result in missing prices or "Failed to Price" errors for some transactions. We're working to restore normal service as quickly as possible.

We are continuing to investigate this issue.

We are currently experiencing a delay in our Solana data source, resulting in an approximate 4-day lag. At this time, data is unavailable beyond March 26. Our upstream data providers are actively investigating the issue. Once resolved, we expect the system to catch up and backfill the missing data automatically. We will continue to monitor the situation closely and provide updates as more information becomes available.

High volume system jobs may fail to complete. We are actively investigating this issue and a fix will be out shortly.

We are currently investigating this issue.

We are currently investigating this issue.

Inventory views may temporarily show ignored or deleted transactions. We’re investigating and working on a fix with high priority.

Inventory views are now operating normally. Some reports may still be delayed while we continue working on a full resolution.

We are currently investigating this issue.

We have identified an issue impacting some users with delayed syncing for bitcoin transactions. We are actively investigating the issue.

We’ve identified an intermittent issue that is affecting some users, preventing the latest transactions from syncing as well as updates to transactions from being reflected in the UI. Our team is actively investigating and working to resolve it.

At the moment, new data from Kraken is not syncing. We are investigating whether this is due to a recent change from the exchange.

We’ve coordinated with Kraken to resolve the issue. If any of your data was affected, it will be synced and available shortly.

We’ve identified an issue that may be affecting a small number of users, preventing the latest transactions from syncing. Our team is actively investigating and working to resolve it.

For the small subset of users that may have been impacted, this issue has now been resolved.

We are aware of delays affecting some users reporting data and are actively investigating the issue.

We are continuing to investigate this issue.

Some users may experience display issues when performing actions on transactions, such as categorization. In some cases, recently updated transactions may not immediately reflect their most current status. Our team is actively investigating the issue and working to implement a prompt resolution.

Our engineering team has observed some performance issues with our pricing service. This may lead to longer than expected run times in reporting as well as some timed out reports. The team is triaging the issue and will provide a more detailed update shortly