Bitwave experienced a minor incident on July 3, 2025 affecting Pricing, lasting 16h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Pricing
Update timeline
- investigating Jul 03, 2025, 08:03 PM UTC
Our engineering team has observed some performance issues with our pricing service. This may lead to longer than expected run times in reporting as well as some timed out reports. The team is triaging the issue and will provide a more detailed update shortly
- monitoring Jul 03, 2025, 08:22 PM UTC
We believe this has been fixed, we're monitoring now
- resolved Jul 04, 2025, 12:58 PM UTC
This incident has been resolved.