Bitwave experienced a critical incident on September 17, 2025 affecting Kraken, lasting 4h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Kraken
Update timeline
- investigating Sep 17, 2025, 04:37 PM UTC
At the moment, new data from Kraken is not syncing. We are investigating whether this is due to a recent change from the exchange.
- investigating Sep 17, 2025, 04:56 PM UTC
We’ve coordinated with Kraken to resolve the issue. If any of your data was affected, it will be synced and available shortly.
- resolved Sep 17, 2025, 09:10 PM UTC
This incident has been resolved.