Bitwave Outage History

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Bitwave had 22 outages in the last 2 years totaling 4530h 13m of downtime — averaging 0.9 incidents per month.

There were 22 Bitwave outages since July 17, 2024 totaling 4530h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitwave.io

Minor June 26, 2026

We're investigating an upstream pricing provider issue that may result in missing prices or "Failed to Price" errors for some transactions.

Detected by Pingoru
Jun 26, 2026, 08:27 AM UTC
Resolved
Jun 27, 2026, 07:30 AM UTC
Duration
23h 2m
Affected: Pricing
Timeline · 3 updates
  1. investigating Jun 26, 2026, 08:27 AM UTC

    We're investigating an upstream pricing provider issue that may result in missing prices or "Failed to Price" errors for some transactions. We're working to restore normal service as quickly as possible.

  2. investigating Jun 26, 2026, 12:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 27, 2026, 07:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Solana Data Ingestion Lag

Detected by Pingoru
Mar 30, 2026, 06:55 PM UTC
Resolved
Apr 02, 2026, 03:34 AM UTC
Duration
2d 8h
Affected: Solana
Timeline · 2 updates
  1. investigating Mar 30, 2026, 06:55 PM UTC

    We are currently experiencing a delay in our Solana data source, resulting in an approximate 4-day lag. At this time, data is unavailable beyond March 26. Our upstream data providers are actively investigating the issue. Once resolved, we expect the system to catch up and backfill the missing data automatically. We will continue to monitor the situation closely and provide updates as more information becomes available.

  2. resolved Apr 02, 2026, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

System Jobs may fail to complete for some users.

Detected by Pingoru
Mar 19, 2026, 04:32 AM UTC
Resolved
Mar 20, 2026, 04:56 AM UTC
Duration
1d
Affected: Bitwave Core
Timeline · 3 updates
  1. investigating Mar 19, 2026, 04:32 AM UTC

    High volume system jobs may fail to complete. We are actively investigating this issue and a fix will be out shortly.

  2. monitoring Mar 19, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 20, 2026, 04:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026

Balance Reports may show Stale Data

Detected by Pingoru
Jan 29, 2026, 03:25 PM UTC
Resolved
Jan 31, 2026, 04:10 AM UTC
Duration
1d 12h
Affected: Bitwave Core
Timeline · 2 updates
  1. investigating Jan 29, 2026, 03:25 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 31, 2026, 04:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026

Transaction Materializer Delays

Detected by Pingoru
Jan 28, 2026, 05:37 PM UTC
Resolved
Jan 29, 2026, 02:38 PM UTC
Duration
21h 1m
Affected: Bitwave Core
Timeline · 4 updates
  1. investigating Jan 28, 2026, 05:37 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 28, 2026, 06:16 PM UTC

    Inventory views may temporarily show ignored or deleted transactions. We’re investigating and working on a fix with high priority.

  3. investigating Jan 29, 2026, 04:37 AM UTC

    Inventory views are now operating normally. Some reports may still be delayed while we continue working on a full resolution.

  4. resolved Jan 29, 2026, 02:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

Updating Transactions May Be Delayed

Detected by Pingoru
Jan 26, 2026, 04:46 PM UTC
Resolved
Jan 28, 2026, 03:54 AM UTC
Duration
1d 11h
Affected: Bitwave Core
Timeline · 2 updates
  1. investigating Jan 26, 2026, 04:46 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 28, 2026, 03:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025

Intermittent Bitcoin Sync Delays

Detected by Pingoru
Oct 02, 2025, 08:46 PM UTC
Resolved
Oct 08, 2025, 03:07 PM UTC
Duration
5d 18h
Affected: Bitcoin
Timeline · 2 updates
  1. investigating Oct 02, 2025, 08:46 PM UTC

    We have identified an issue impacting some users with delayed syncing for bitcoin transactions. We are actively investigating the issue.

  2. resolved Oct 08, 2025, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

Intermittent Transaction Processing

Detected by Pingoru
Oct 01, 2025, 04:12 PM UTC
Resolved
Oct 02, 2025, 12:53 PM UTC
Duration
20h 40m
Affected: Bitwave Core
Timeline · 2 updates
  1. investigating Oct 01, 2025, 04:12 PM UTC

    We’ve identified an intermittent issue that is affecting some users, preventing the latest transactions from syncing as well as updates to transactions from being reflected in the UI. Our team is actively investigating and working to resolve it.

  2. resolved Oct 02, 2025, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2025

Kraken Exchange Outage

Detected by Pingoru
Sep 17, 2025, 04:37 PM UTC
Resolved
Sep 17, 2025, 09:10 PM UTC
Duration
4h 32m
Affected: Kraken
Timeline · 3 updates
  1. investigating Sep 17, 2025, 04:37 PM UTC

    At the moment, new data from Kraken is not syncing. We are investigating whether this is due to a recent change from the exchange.

  2. investigating Sep 17, 2025, 04:56 PM UTC

    We’ve coordinated with Kraken to resolve the issue. If any of your data was affected, it will be synced and available shortly.

  3. resolved Sep 17, 2025, 09:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2025

Transaction Sync Delays for Some Users

Detected by Pingoru
Aug 06, 2025, 03:49 PM UTC
Resolved
Aug 07, 2025, 03:06 PM UTC
Duration
23h 16m
Affected: Bitwave Core
Timeline · 4 updates
  1. investigating Aug 06, 2025, 03:49 PM UTC

    We’ve identified an issue that may be affecting a small number of users, preventing the latest transactions from syncing. Our team is actively investigating and working to resolve it.

  2. investigating Aug 07, 2025, 03:05 PM UTC

    For the small subset of users that may have been impacted, this issue has now been resolved.

  3. resolved Aug 07, 2025, 03:06 PM UTC

    This incident has been resolved.

  4. postmortem Aug 07, 2025, 03:06 PM UTC

    There was a problem during the processing of some transactions that caused delays for a small set of users.

Read the full incident report →

Minor July 31, 2025

Report Data Delays

Detected by Pingoru
Jul 31, 2025, 03:16 PM UTC
Resolved
Aug 04, 2025, 01:41 PM UTC
Duration
3d 22h
Affected: Inventory Views
Timeline · 3 updates
  1. investigating Jul 31, 2025, 03:16 PM UTC

    We are aware of delays affecting some users reporting data and are actively investigating the issue.

  2. investigating Jul 31, 2025, 03:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 04, 2025, 01:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2025

Intermittent Display Issue with Transaction Actions

Detected by Pingoru
Jul 17, 2025, 05:31 PM UTC
Resolved
Jul 18, 2025, 06:03 PM UTC
Duration
1d
Affected: Bitwave Core
Timeline · 3 updates
  1. investigating Jul 17, 2025, 05:31 PM UTC

    Some users may experience display issues when performing actions on transactions, such as categorization. In some cases, recently updated transactions may not immediately reflect their most current status. Our team is actively investigating the issue and working to implement a prompt resolution.

  2. monitoring Jul 18, 2025, 01:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 18, 2025, 06:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 3, 2025

Pricing Service Performance Slowdown

Detected by Pingoru
Jul 03, 2025, 08:03 PM UTC
Resolved
Jul 04, 2025, 12:58 PM UTC
Duration
16h 55m
Affected: Pricing
Timeline · 3 updates
  1. investigating Jul 03, 2025, 08:03 PM UTC

    Our engineering team has observed some performance issues with our pricing service. This may lead to longer than expected run times in reporting as well as some timed out reports. The team is triaging the issue and will provide a more detailed update shortly

  2. monitoring Jul 03, 2025, 08:22 PM UTC

    We believe this has been fixed, we're monitoring now

  3. resolved Jul 04, 2025, 12:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

GCP Outage Impacting Platform Availability

Detected by Pingoru
Jun 12, 2025, 06:20 PM UTC
Resolved
Jun 13, 2025, 03:58 AM UTC
Duration
9h 38m
Affected: Bitwave Core
Timeline · 4 updates
  1. identified Jun 12, 2025, 06:20 PM UTC

    We’re currently experiencing service disruptions due to Google Cloud Platform (GCP) outage impacting key infrastructure. Core services may be intermittently unavailable. More updates to follow.

  2. identified Jun 12, 2025, 06:21 PM UTC

    We are continuing to monitor for updates.

  3. resolved Jun 13, 2025, 03:58 AM UTC

    Google has resolved the issue

  4. postmortem Jul 03, 2025, 01:12 PM UTC

    GCP had a serious outage caused by a misconfiguration. Because we rely on them we were impacted. [https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW](https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW)

Read the full incident report →

Minor February 10, 2025

Inventory View Reporting

Detected by Pingoru
Feb 10, 2025, 11:04 PM UTC
Resolved
Feb 11, 2025, 10:50 PM UTC
Duration
23h 45m
Affected: Bitwave Core
Timeline · 2 updates
  1. identified Feb 10, 2025, 11:04 PM UTC

    We have discovered an issue where Inventory View Reports are returning partial results for some users. Please note the Inventory View Engine is processing appropriately however, the reporting is displaying only partial results. Our team is actively working on a resolution and will implement a fix as quickly as possible.

  2. resolved Feb 11, 2025, 10:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 2, 2024

Intermittent Performance Issues

Detected by Pingoru
Dec 02, 2024, 06:39 PM UTC
Resolved
Dec 03, 2024, 09:35 PM UTC
Duration
1d 2h
Affected: Bitwave Core
Timeline · 5 updates
  1. identified Dec 02, 2024, 06:39 PM UTC

    We've identified an issue that is causing intermittent login and reporting issues, and are working on a mitigation now.

  2. identified Dec 02, 2024, 07:27 PM UTC

    We're rolling out a fix that will increase stability, but might cause temporary intermittent login issues. These should be fixed by a refresh of the app.

  3. monitoring Dec 02, 2024, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 02, 2024, 08:13 PM UTC

    The issue has been resolved and we're tracking

  5. resolved Dec 03, 2024, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2024

Bitgo data and new transaction syncs

Detected by Pingoru
Sep 27, 2024, 03:14 PM UTC
Resolved
Dec 02, 2024, 04:50 AM UTC
Duration
65d 13h
Affected: BitGo
Timeline · 3 updates
  1. identified Sep 27, 2024, 03:14 PM UTC

    We have identified an issue leading to potential discrepancies with with Bitgo data. We are working on resolving the issue and during this time you may also experience delays in receiving new Bitgo transactions.

  2. monitoring Oct 09, 2024, 03:09 PM UTC

    We are currently testing the fix and expect to have this resolved shortly.

  3. resolved Dec 02, 2024, 04:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 20, 2024

Coinbase Retail Outage

Detected by Pingoru
Sep 20, 2024, 04:33 PM UTC
Resolved
Oct 09, 2024, 03:06 PM UTC
Duration
18d 22h
Affected: Coinbase Retail
Timeline · 2 updates
  1. identified Sep 20, 2024, 04:33 PM UTC

    Due to the recent changes from the Exchange, we are currently experiencing an outage with this integration for newly created api keys. We have identified the issue that seems to stem from a format change from the third party. We are evaluating best next steps and will provide a status update once available. Existing api keys will still work as intended.

  2. resolved Oct 09, 2024, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 20, 2024

Coinbase Exchange Outage

Detected by Pingoru
Sep 20, 2024, 04:24 PM UTC
Resolved
Sep 23, 2024, 07:17 PM UTC
Duration
3d 2h
Affected: Coinbase Pro/Exchange
Timeline · 3 updates
  1. investigating Sep 20, 2024, 04:24 PM UTC

    Due to the recent changes from the Exchange, we are currently experiencing an outage with this integration. We are actively investigating the issue and will provide an update once available.

  2. identified Sep 20, 2024, 08:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 23, 2024, 07:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 11, 2024

Polygon Wallets Not syncing

Detected by Pingoru
Sep 11, 2024, 09:15 PM UTC
Resolved
Sep 23, 2024, 07:18 PM UTC
Duration
11d 22h
Timeline · 3 updates
  1. investigating Sep 11, 2024, 09:15 PM UTC

    We are currently investigating this issue.

  2. identified Sep 19, 2024, 10:48 PM UTC

    We have identified and corrected the issue, polygon wallets are now syncing new transaction data. Additionally Polygon had an upgrade for the native token moving from MATIC to POL that we are working through best next steps on.

  3. resolved Sep 23, 2024, 07:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 6, 2024

Inventory Views Not Displaying Correctly

Detected by Pingoru
Sep 06, 2024, 08:23 PM UTC
Resolved
Sep 07, 2024, 07:04 PM UTC
Duration
22h 40m
Affected: Bitwave Core
Timeline · 4 updates
  1. investigating Sep 06, 2024, 08:23 PM UTC

    We are currently investigating this issue.

  2. identified Sep 06, 2024, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 06, 2024, 08:26 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 07, 2024, 07:04 PM UTC

    The incident was resolved yesterday approx 4pm PST, and the Bitwave team has been monitoring.

Read the full incident report →

Notice July 17, 2024

Temporary Casper Blockchain Outage

Detected by Pingoru
Jul 17, 2024, 08:21 PM UTC
Resolved
Sep 19, 2024, 10:46 PM UTC
Duration
64d 2h
Affected: Casper
Timeline · 5 updates
  1. identified Jul 17, 2024, 08:21 PM UTC

    We have identified an issue related to the data source affecting both Capser and Mina networks. Users of these blockchains may temporarily experience a lack of new transaction data. We are presently assessing the optimal approach to resolve this matter and will update this status when we have an update.

  2. identified Jul 17, 2024, 08:23 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 19, 2024, 02:50 PM UTC

    We are continuing to work on a fix for this issue. Additionally, we have noticed that the datasource for Near has been deprecated and we are evaluating new sources.

  4. identified Aug 07, 2024, 05:32 PM UTC

    Both the Mina and NEAR issues have been resolved and these services are back to fully operational.

  5. resolved Sep 19, 2024, 10:46 PM UTC

    This incident has been resolved.

Read the full incident report →