Bitvavo incident

Technical Difficulties Affecting the Mobile App on iOS

Minor Resolved View vendor source →

Bitvavo experienced a minor incident on August 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 11:36 AM UTC
Resolved
Aug 12, 2026, 11:36 AM UTC
Duration
—
Detected by Pingoru
Aug 12, 2026, 11:36 AM UTC

Update timeline

  1. investigating Aug 10, 2026, 02:41 PM UTC

    Status: Investigating We are currently experiencing technical difficulties, which may impact the mobile app on iOS, with app version 2.120.0 Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

  2. monitoring Aug 11, 2026, 08:06 AM UTC

    Status: Monitoring Our team has implemented the necessary fixes and confirmed that everything is working as expected. If you still experience issues we kindly ask that you delete and then reinstall the app to get the version that contains the fixes. If you experience any further issues or have questions after a reinstall, please contact our support team. Thank you for your patience and understanding.

  3. resolved Aug 12, 2026, 11:36 AM UTC

    Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.