Bitvavo incident
Technical Difficulties Affecting the Mobile App for Android Users
Bitvavo experienced a minor incident on June 5, 2026 affecting Mobile App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2026, 07:50 AM UTC
Status: Investigating We are currently experiencing technical difficulties, which may impact the mobile app for Android users; the app is not able to establish a connection. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Mobile App (Partial outage)
- monitoring Jun 05, 2026, 09:29 AM UTC
Status: Monitoring Our team has implemented the necessary fixes and confirmed that everything is working as expected. We are now monitoring the situation. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding. Affected components Mobile App (Operational)
- resolved Jun 05, 2026, 09:56 AM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Mobile App (Operational)