BitTitan experienced a minor incident on December 5, 2025 affecting MigrationWiz, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 05, 2025, 02:26 PM UTC
MigrationWiz is currently experiencing a login issue. This is not a security incident. Users encountering the issue and receiving an “Access Denied” error should reset their password, which will restore access. We are investigating the cause and will provide an update soon.
- identified Dec 05, 2025, 03:23 PM UTC
MigrationWiz is currently experiencing a login issue. This is not a security incident. Users encountering the issue and receiving an “Access Denied” error should reset their password, which will restore access. Additionally, some users may experience issues with license application and other related functions. We are investigating the cause and will provide an update soon.
- identified Dec 05, 2025, 03:30 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 05, 2025, 04:33 PM UTC
All previously identified issues have been resolved.