Bitpanda experienced a minor incident on September 29, 2025 affecting Payment methods, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Payment methods
Update timeline
- investigating Sep 29, 2025, 05:43 PM UTC
We are currently experiencing delays in the processing of some savings plan deposits due to an ongoing technical issue with one of our service partners. We’re actively working with our partner to restore normal operations and will provide updates as soon as we have more information.
- resolved Oct 03, 2025, 12:23 PM UTC
This incident has been resolved.