Bitpanda experienced a minor incident on August 21, 2025 affecting Card Withdrawals, lasting 45d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Card Withdrawals
Update timeline
- investigating Aug 21, 2025, 05:34 PM UTC
We are currently experiencing delays with withdrawals affecting USD, and CHF. Deposits and all other services remain unaffected. Withdrawals are being processed, but are taking longer than usual. Our team is working closely with our banking partner to restore normal processing as quickly as possible. We apologies for the inconvenience and will provide further updates as soon as we have more information. Thank you for your patience and understanding.
- resolved Oct 06, 2025, 10:00 AM UTC
This incident has been resolved.