Bitpanda incident

Issue Affecting Asset Purchases on Legacy Web Platform

Bitpanda experienced a minor incident on February 24, 2026 affecting Bitpanda Web Application (https://web.bitpanda.com), lasting 1d. The incident has been resolved; the full update timeline is below.

Started: Feb 24, 2026, 04:30 PM UTC
Resolved: Feb 25, 2026, 04:39 PM UTC
Duration: 1d
Detected by Pingoru: Feb 24, 2026, 04:30 PM UTC

Affected components

Bitpanda Web Application (https://web.bitpanda.com)

Update timeline

investigating Feb 24, 2026, 04:30 PM UTC

We are currently investigating an issue affecting asset purchases on the legacy web platform. Some users may encounter an error when attempting to buy an asset. As a workaround, please use the new web app (app.bitpanda.com) or our mobile apps (iOS & Android), where purchases are working normally. Our teams are working on a fix. We’ll provide an update shortly.
resolved Feb 25, 2026, 04:39 PM UTC

This incident has been resolved.