Bitpanda incident

Issue Affecting Asset Purchases on Legacy Web Platform

Minor Resolved View vendor source →
Started
Feb 24, 2026, 04:30 PM UTC
Resolved
Feb 25, 2026, 04:39 PM UTC
Duration
1d
Detected by Pingoru
Feb 24, 2026, 04:30 PM UTC

Affected components

Bitpanda Web Application (https://web.bitpanda.com)

Update timeline

  1. investigating Feb 24, 2026, 04:30 PM UTC

    We are currently investigating an issue affecting asset purchases on the legacy web platform. Some users may encounter an error when attempting to buy an asset. As a workaround, please use the new web app (app.bitpanda.com) or our mobile apps (iOS & Android), where purchases are working normally. Our teams are working on a fix. We’ll provide an update shortly.

  2. resolved Feb 25, 2026, 04:39 PM UTC

    This incident has been resolved.

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