BitGo incident

Issues Processing ZEC Custodial or External Trading Account Withdrawals

Major Resolved View vendor source →

BitGo experienced a major incident on November 28, 2025 affecting ZCash, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 08:41 PM UTC
Resolved
Dec 02, 2025, 01:41 AM UTC
Duration
3d 4h
Detected by Pingoru
Nov 28, 2025, 08:41 PM UTC

Affected components

ZCash

Update timeline

  1. investigating Nov 28, 2025, 08:41 PM UTC

    Our team has identified the issue and currently investigating it.

  2. identified Dec 01, 2025, 02:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 02, 2025, 01:41 AM UTC

    This incident has been resolved.