BitGo incident

Issue Affecting New User Sign-Ups

Critical Resolved View vendor source →

BitGo experienced a critical incident on January 19, 2026 affecting Platform, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 05:32 PM UTC
Resolved
Jan 19, 2026, 10:39 PM UTC
Duration
5h 7m
Detected by Pingoru
Jan 19, 2026, 05:32 PM UTC

Affected components

Platform

Update timeline

  1. investigating Jan 19, 2026, 05:32 PM UTC

    We are currently investigating the issue.

  2. investigating Jan 19, 2026, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 19, 2026, 07:11 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jan 19, 2026, 10:39 PM UTC

    The issue has been resolved and we are continuing to monitor.