BitGo incident

Issue processing ETH/ERC20 withdrawals

Critical Resolved View vendor source →

BitGo experienced a critical incident on January 30, 2026 affecting API and Wallets and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 08:04 AM UTC
Resolved
Jan 30, 2026, 09:07 AM UTC
Duration
1h 2m
Detected by Pingoru
Jan 30, 2026, 08:04 AM UTC

Affected components

APIWalletsEthereum

Update timeline

  1. investigating Jan 30, 2026, 08:04 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 08:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 30, 2026, 08:19 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 30, 2026, 09:07 AM UTC

    This incident has been resolved.