BitGo experienced a major incident on April 7, 2026 affecting Platform, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Apr 07, 2026, 04:10 PM UTC
We are currently investigating a service disruption affecting multiple components, including the mobile app and internal tooling. The issue appears to be related to the non-www bitgo.com domain being unreachable, while www.bitgo.com remains operational.
- resolved Apr 07, 2026, 04:19 PM UTC
This incident has been resolved.