BitGo incident

Issue with approval-required withdrawals for TSS wallets in the classic UI

Major Resolved View vendor source →

BitGo experienced a major incident on April 17, 2026 affecting Platform, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 05:42 AM UTC
Resolved
Apr 17, 2026, 07:32 AM UTC
Duration
1h 49m
Detected by Pingoru
Apr 17, 2026, 05:42 AM UTC

Affected components

Platform

Update timeline

  1. investigating Apr 17, 2026, 05:42 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 17, 2026, 05:42 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 17, 2026, 06:03 AM UTC

    We are working on a fix. Withdrawals for TSS wallets remain unaffected on the new UI. The impact is limited to the classic UI.

  4. resolved Apr 17, 2026, 07:32 AM UTC

    This incident has been resolved.