BitGo incident

Elevated error rate during transaction signing for multiple coins

Major Resolved View vendor source →

BitGo experienced a major incident on July 1, 2026 affecting API and Wallets, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 03:19 AM UTC
Resolved
Jul 01, 2026, 04:02 AM UTC
Duration
42m
Detected by Pingoru
Jul 01, 2026, 03:19 AM UTC

Affected components

APIWallets

Update timeline

  1. investigating Jul 01, 2026, 03:19 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 01, 2026, 03:28 AM UTC

    We are investigating why there is an elevated failure rate for signing on HSM http adapter

  3. resolved Jul 01, 2026, 04:02 AM UTC

    We experienced a network degradation between 1:30am and 3:30am UTC, which impacted some client requests during that window.