BitGo experienced a major incident on May 29, 2026 affecting API and Wallets and 1 more component, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 01:17 PM UTC
Due to an ongoing incident on the SUI network, SUI transactions will not be processed on BitGo until the network is restored. This is a SUI Mainnet issue affecting Validators and Public RPC Nodes and is not related to BitGo's platform. We are monitoring the situation closely and will update this page as the network recovers. For the latest on the SUI network status, refer to https://status.sui.io/incidents/mt1jzf986sfb.
- resolved May 29, 2026, 06:43 PM UTC
We have resumed processing SUI transactions successfully. If you encounter any failed or delayed transactions, please contact us at [email protected] and our team will be happy to assist.