BitGo incident

Delay in Receiving Emails and Notifications

Minor Resolved View vendor source →

BitGo experienced a minor incident on May 6, 2026 affecting Platform, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 02:12 PM UTC
Resolved
May 06, 2026, 02:58 PM UTC
Duration
46m
Detected by Pingoru
May 06, 2026, 02:12 PM UTC

Affected components

Platform

Update timeline

  1. investigating May 06, 2026, 02:12 PM UTC

    We are currently experiencing delays in sending Bitgo emails and notifications, including IP verification emails and email notifications related to pending approvals and transactions.

  2. monitoring May 06, 2026, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 02:58 PM UTC

    This incident has been resolved.