Bird App experienced a minor incident on October 1, 2024 affecting Connectivity & Cellular, lasting 4h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity & Cellular
Update timeline
- investigating Oct 01, 2024, 11:43 AM UTC
we have observed an offline peak on Hologram JT, we have reached out to Hologram and waiting on an update
- identified Oct 01, 2024, 11:53 AM UTC
Hologram has identified a connectivity issue and is currently working on a solution
- monitoring Oct 01, 2024, 02:21 PM UTC
Vehicles are coming back online
- resolved Oct 01, 2024, 04:39 PM UTC
Issue has been confirmed resolved from Hologram traffic looks like it is back to normal please reach out if you are still having issues