Bird App experienced a major incident on September 13, 2026 affecting Connectivity & Cellular, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity & Cellular
Update timeline
- identified Sep 13, 2026, 07:26 AM UTC
We have been advised by Kore that there is an ongoing outage affecting approximately 15% of devices. Kore is actively investigating.
- monitoring Sep 13, 2026, 09:31 AM UTC
Connections seem to be close to back to normal, still monitoring
- resolved Sep 13, 2026, 10:40 AM UTC
99.9% offlines are back online, closing this issue