Bird App incident

Degraded Performance for Operator App

Major Resolved View vendor source →

Bird App experienced a major incident on October 17, 2024 affecting MDS, GBFS, Availability API's and Kubernetes & Infra, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 10:20 PM UTC
Resolved
Oct 17, 2024, 11:11 PM UTC
Duration
51m
Detected by Pingoru
Oct 17, 2024, 10:20 PM UTC

Affected components

MDS, GBFS, Availability API'sKubernetes & Infra

Update timeline

  1. investigating Oct 17, 2024, 10:20 PM UTC

    We're investigating degraded performance for the Operator app related to vehiclestate service and gov

  2. monitoring Oct 17, 2024, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2024, 11:11 PM UTC

    This incident has been resolved.