Bird App incident

Twilio connectivity issues

Minor Resolved View vendor source →

Bird App experienced a minor incident on January 16, 2025 affecting Connectivity & Cellular, lasting 12h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 04:12 PM UTC
Resolved
Jan 17, 2025, 04:52 AM UTC
Duration
12h 40m
Detected by Pingoru
Jan 16, 2025, 04:12 PM UTC

Affected components

Connectivity & Cellular

Update timeline

  1. investigating Jan 16, 2025, 04:12 PM UTC

    Twilio is having connectivity issues -- https://korewireless.service-now.com/csm?id=service_status&service=cb4ae2ca479f0610ab11f92c016d43f1

  2. monitoring Jan 16, 2025, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2025, 04:52 AM UTC

    This incident has been resolved.