Bird App experienced a major incident on April 14, 2025 affecting Connectivity & Cellular, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity & Cellular
Update timeline
- identified Apr 14, 2025, 10:59 PM UTC
Connectivity issues for Super SIM connected devices. Provider is actively working to mitigate the situation by rerouting impacted traffic to restore connectivity.
- monitoring Apr 15, 2025, 12:11 AM UTC
Partner has successfully rerouted all impacted data, monitoring recovery.
- resolved Apr 15, 2025, 02:23 AM UTC
This incident has been resolved.