Bird App incident

Partial outage for Kore SIM equipped devices

Major Resolved View vendor source →

Bird App experienced a major incident on April 16, 2025 affecting Connectivity & Cellular, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 08:00 PM UTC
Resolved
Apr 16, 2025, 11:01 PM UTC
Duration
3h
Detected by Pingoru
Apr 16, 2025, 08:00 PM UTC

Affected components

Connectivity & Cellular

Update timeline

  1. identified Apr 16, 2025, 08:00 PM UTC

    Some service degradation is expected and potentially some loss of service (1.5% of devices potentially impacted). Partner is investigating.

  2. monitoring Apr 16, 2025, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2025, 11:01 PM UTC

    This incident has been resolved.