Bird App incident

Backend issue

Major Resolved View vendor source →

Bird App experienced a major incident on August 7, 2025 affecting Rides and Operator Map, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 06:06 PM UTC
Resolved
Aug 07, 2025, 06:20 PM UTC
Duration
14m
Detected by Pingoru
Aug 07, 2025, 06:06 PM UTC

Affected components

RidesOperator Map

Update timeline

  1. investigating Aug 07, 2025, 06:06 PM UTC

    We are currently investigating this issue.

  2. identified Aug 07, 2025, 06:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 07, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2025, 06:20 PM UTC

    This incident has been resolved.