Bird App incident

Braintree Transactions Increased Error Rate

Minor Resolved View vendor source →

Bird App experienced a minor incident on October 16, 2025 affecting Ride Start and Payments, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 04:08 PM UTC
Resolved
Oct 16, 2025, 04:44 PM UTC
Duration
36m
Detected by Pingoru
Oct 16, 2025, 04:08 PM UTC

Affected components

Ride StartPayments

Update timeline

  1. identified Oct 16, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 16, 2025, 04:44 PM UTC

    This incident has been resolved.