Bird App incident

Rider Database Outage

Critical Resolved View vendor source →

Bird App experienced a critical incident on February 6, 2026, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 08:02 PM UTC
Resolved
Feb 06, 2026, 08:12 PM UTC
Duration
10m
Detected by Pingoru
Feb 06, 2026, 08:02 PM UTC

Update timeline

  1. investigating Feb 06, 2026, 08:02 PM UTC

    We are currently investigating an outage with our rider database, which is impacting ride starts and ride ends. We are actively investigating the issue.

  2. monitoring Feb 06, 2026, 08:09 PM UTC

    The system appears to be recovering as expected. We will continue to monitor.

  3. resolved Feb 06, 2026, 08:12 PM UTC

    The outage is confirmed to be fully resolved and all systems have returned to normal operation.