Bird App incident
Inference Job Failure Resulting in Nests Not Populating for Operators
Bird App experienced a major incident on July 5, 2026 affecting Nests, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 05, 2026, 02:01 PM UTC
We are currently investigating this issue.
- investigating Jul 05, 2026, 02:20 PM UTC
We have implemented a stop-gap solution to temporarily disable Raven release recommendations to unblock releases in affected markets. As part of this, all nests will be visible and available for release regardless of quality. Unfortunately, it may take up to an hour for this to take effect.
- identified Jul 05, 2026, 02:38 PM UTC
The issue has been identified to be related to Raven v3. The aforementioned stop-gap solution was rolled back and a different stop-gap was implemented to switch all markets over to Raven v2 while we work towards resolution. The same timeline of up to an hour to take effect still applies.
- monitoring Jul 05, 2026, 03:28 PM UTC
The underlying job failure issue for Raven v3 has been resolved and we have reverted the applicable markets back to this version of the model. It will take up to an for this to take effect, and will will continue to monitor for stability.
- resolved Jul 05, 2026, 04:36 PM UTC
This incident has been resolved.