Bill.com Outage History

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Bill.com had 4 outages in the last 2 years totaling 12h 1m of downtime — averaging 0.2 incidents per month.

There were 4 Bill.com outages since May 31, 2025 totaling 12h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.billcomstatus.com

Notice April 15, 2026

INC-1723 - Login and application disruption

Detected by Pingoru
Apr 15, 2026, 04:53 PM UTC
Resolved
Apr 15, 2026, 04:53 PM UTC
Duration
Affected: BILL Platform
Timeline · 1 update
  1. resolved Apr 15, 2026, 04:53 PM UTC

    Start Time: April 15, 2026 08:50 AM Pacific Time Zone End Time: April 15, 2026 09:23 AM Pacific Time Zone Description: Brief service disruption due to platform issues. Status: Resolved Please report any issues to BILL technical teams.

Read the full incident report →

Major March 9, 2026

INC-1644 - Intermittent login issues

Detected by Pingoru
Mar 09, 2026, 07:02 PM UTC
Resolved
Mar 09, 2026, 08:42 PM UTC
Duration
1h 40m
Affected: BILL Platform
Timeline · 3 updates
  1. identified Mar 09, 2026, 07:02 PM UTC

    Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: N/A Description: We are currently experiencing issues with users logging into our site. Status: We have identified the issue and are working to quickly resolve the issue.

  2. monitoring Mar 09, 2026, 07:58 PM UTC

    Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: The issue has been addressed. We are now monitoring the service.

  3. resolved Mar 09, 2026, 08:42 PM UTC

    Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: We have seen no further occurrences of the issue. We are now closing this matter.

Read the full incident report →

Notice November 18, 2025

INC-1492 - Application Unavailable

Detected by Pingoru
Nov 18, 2025, 02:02 PM UTC
Resolved
Nov 18, 2025, 11:20 PM UTC
Duration
9h 17m
Affected: BILL Platform
Timeline · 2 updates
  1. monitoring Nov 18, 2025, 02:02 PM UTC

    Start Time: Nov 18, 2025 04:58 AM Pacific Time Zone End Time: Nov 18, 2025 5:55 AM Pacific Time Zone Description: Application was unavailable for usage for about an hour. Status: S1

  2. resolved Nov 18, 2025, 11:20 PM UTC

    Start Time: Nov 18, 2025 04:58 AM Pacific Time Zone End Time: Nov 18, 2025 5:55 AM Pacific Time Zone Description: Application was unavailable for usage for about an hour. Status: The issue is now resolved. We appreciate your patience during this incident.

Read the full incident report →

Minor May 31, 2025

INC-1241 Overview Page On International Receivables Accounts Unavailable

Detected by Pingoru
May 31, 2025, 06:26 AM UTC
Resolved
May 31, 2025, 07:30 AM UTC
Duration
1h 4m
Affected: BILL Platform
Timeline · 3 updates
  1. identified May 31, 2025, 06:26 AM UTC

    Start Time: May 30, 2025 10:57 PM Pacific Time Zone End Time: N/A Description: International users accessing their Receivables accounts encounter a spinner or blank pages on the Overview page. Other pages within the application load properly. Status: Our team is currently investigating and working to quickly resolve an issue. We apologize for the inconvenience.

  2. monitoring May 31, 2025, 07:02 AM UTC

    Start Time: May 30, 2025 10:57 PM Pacific Time Zone End Time: May 30, 2025 11:59 PM Pacific Time Zone Description: International users accessing their Receivables accounts encounter a spinner or blank pages on the Overview page. Other pages within the application load properly. Status: The issue has been addressed. Our team will continue to monitor the status.

  3. resolved May 31, 2025, 07:30 AM UTC

    Start Time: May 30, 2025 10:57 PM Pacific Time Zone End Time: May 30, 2025 11:59 PM Pacific Time Zone Description: International users accessing their Receivables accounts encounter a spinner or blank pages on the Overview page. Other pages within the application load properly. Status: This incident has been completed. Your patience is appreciated.

Read the full incident report →