BigPanda experienced a minor incident on June 26, 2025 affecting Data Consumption, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Data Consumption
Update timeline
- investigating Jun 26, 2025, 09:16 AM UTC
Some users may be experiencing issues with 5xx OIM errors. Our teams are engaged and investigating. We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing. Thank you, BigPanda
- monitoring Jun 26, 2025, 09:19 AM UTC
We have identified, mitigated and monitoring the issue.
- resolved Jun 26, 2025, 09:42 AM UTC
This incident has been resolved.