BigPanda incident

BigPanda - Inbound & Outbound Sharing Latencies

Major Resolved View vendor source →

BigPanda experienced a major incident on June 27, 2025 affecting Data Consumption and Incident Sharing and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 05:29 PM UTC
Resolved
Jun 27, 2025, 07:13 PM UTC
Duration
1h 43m
Detected by Pingoru
Jun 27, 2025, 05:29 PM UTC

Affected components

Data ConsumptionIncident SharingOutbound Integrations

Update timeline

  1. investigating Jun 27, 2025, 05:29 PM UTC

    We are currently encountering delays in sharing incidents from BigPanda to our Outbound Sharing services. We are investigating the issue.

  2. identified Jun 27, 2025, 06:14 PM UTC

    We have identified the issue. We are currently experiencing Inbound and Outbound service delays and our R&D team is currently engaged in mitigation efforts.

  3. monitoring Jun 27, 2025, 06:44 PM UTC

    A fix has been implemented by our R&D team. Inbound & Outbound services are currently operating under normal service levels and we are monitoring our pipeline services for the next 30 minutes.

  4. resolved Jun 27, 2025, 07:13 PM UTC

    This incident has been resolved.