BigPanda experienced a minor incident on July 24, 2025 affecting Data Consumption and Incident Enrichment & Environments Population, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Data ConsumptionIncident Enrichment & Environments Population
Update timeline
- investigating Jul 24, 2025, 11:08 AM UTC
We are currently experiencing latencies in our pipeline, specifically within our Environment services. Our R&D team is actively investigating this issue.
- identified Jul 24, 2025, 11:11 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 24, 2025, 11:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2025, 11:54 AM UTC
This incident has been resolved.