BigPanda experienced a minor incident on March 1, 2023, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 01, 2023, 12:56 PM UTC
Some users may be experiencing data pipeline latencies. Our team are looking into the issue.
- identified Mar 01, 2023, 01:04 PM UTC
The issue has been identified and we are seeing that the lag in correlation is over, but the lag in alert filtering seems to still be going on. We are working on this.
- identified Mar 01, 2023, 01:19 PM UTC
Correlation specifically has not had any lags in the past 20 minutes. We still have lags in alert filtering. We are continuing to work on this issue.
- monitoring Mar 01, 2023, 01:29 PM UTC
A fix has been implemented and we are noticing the lags decreasing.
- resolved Mar 01, 2023, 02:08 PM UTC
This incident has been resolved. Pipeline should be operating as normal.