BigPanda incident

UI not rendering

Minor Resolved View vendor source →

BigPanda experienced a minor incident on March 28, 2023 affecting Third Party, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 11:44 AM UTC
Resolved
Mar 28, 2023, 01:32 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 28, 2023, 11:44 AM UTC

Affected components

Third Party

Update timeline

  1. investigating Mar 28, 2023, 11:44 AM UTC

    We are currently experiencing issues in our UI and are investigating.

  2. investigating Mar 28, 2023, 12:13 PM UTC

    We are still working on our UI issue and you may still experience slowness.

  3. identified Mar 28, 2023, 12:30 PM UTC

    The issue was identified and a fix was implemented for our UI issue.

  4. monitoring Mar 28, 2023, 12:46 PM UTC

    We have implemented the fix and are monitoring the results.

  5. resolved Mar 28, 2023, 01:32 PM UTC

    This incident has been resolved, and the BigPanda UI is now operating within normal service levels.