BigPanda experienced a major incident on November 6, 2023 affecting Incident Sharing, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Incident Sharing
Update timeline
- investigating Nov 06, 2023, 03:33 PM UTC
BigPanda users may be experiencing issues with resolving incidents via external systems. Our teams are engaged and investigating. What's impacted? Incident Sharing We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
- investigating Nov 06, 2023, 04:12 PM UTC
We are continuing to investigate this issue
- monitoring Nov 06, 2023, 04:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2023, 04:56 PM UTC
This incident has been resolved.