BigPanda experienced a minor incident on January 2, 2024 affecting Incident Sharing and Outbound Integrations and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 02, 2024, 09:20 PM UTC
We are currently encountering delays in sharing incidents from BigPanda to outbound integrations. We are currently investigating the issue.
- identified Jan 02, 2024, 10:05 PM UTC
The issue has been identified, regarding delays in sharing incidents from BigPanda to outbound integrations. This is also affecting related sharing services that are usually highlighted within the Activity Feed. Our integrations team is still engaged.
- monitoring Jan 02, 2024, 10:15 PM UTC
A fix has been implemented and we are currently processing the backlog in our queue. We are continuing to monitor our Pipeline services for any change in operational capacity.
- resolved Jan 02, 2024, 11:00 PM UTC
This incident has been resolved.