BigPanda incident

BigPanda - Outbound sharing latencies

Minor Resolved View vendor source →

BigPanda experienced a minor incident on February 28, 2024 affecting Incident Sharing and Outbound Integrations, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 05:37 AM UTC
Resolved
Feb 28, 2024, 07:16 AM UTC
Duration
1h 39m
Detected by Pingoru
Feb 28, 2024, 05:37 AM UTC

Affected components

Incident SharingOutbound Integrations

Update timeline

  1. investigating Feb 28, 2024, 05:37 AM UTC

    We are currently encountering delays in sharing incidents from BigPanda to outbound integrations. We are currently investigating the issue.

  2. monitoring Feb 28, 2024, 06:39 AM UTC

    As of 10:14 PM PST we have implemented a mitigation and are actively monitoring. Only customers using the auto-share delay feature are impacted.

  3. resolved Feb 28, 2024, 07:16 AM UTC

    This incident has been resolved.