BigPanda experienced a critical incident on May 15, 2024 affecting Login, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating May 15, 2024, 01:25 PM UTC
Some users may be experiencing issues with user login. Our teams are engaged and investigating. What's impacted? User Login We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
- monitoring May 15, 2024, 01:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2024, 01:48 PM UTC
This incident has been resolved.