BigPanda experienced a minor incident on August 20, 2024 affecting Incident Sharing and Outbound Integrations, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Incident SharingOutbound Integrations
Update timeline
- investigating Aug 20, 2024, 09:14 AM UTC
We are currently encountering delays in sharing incidents from BigPanda to outbound integrations. We are currently investigating the issue.
- identified Aug 20, 2024, 10:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 20, 2024, 10:59 AM UTC
A fix has been implemented, and latency is declining. We continue to monitor the situation as delays are still possible.
- monitoring Aug 20, 2024, 11:49 AM UTC
The issue has been mitigated and we continue to monitor the situation.
- resolved Aug 20, 2024, 11:59 AM UTC
This incident has been resolved.