BigPanda experienced a minor incident on August 21, 2024 affecting Incident Sharing and Outbound Integrations, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2024, 08:23 AM UTC
We are currently encountering delays in sharing incidents from BigPanda to outbound integrations. We are investigating the issue.
- identified Aug 21, 2024, 08:52 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2024, 09:09 AM UTC
A fix has been implemented, and latency is declining. We continue to monitor the situation.
- identified Aug 21, 2024, 09:17 AM UTC
A fix has been implemented, and latency is declining. We continue to monitor the situation. (correction to current status, as latency is still declining, but not fully reduced)
- monitoring Aug 21, 2024, 09:54 AM UTC
The issue has been mitigated and we continue to monitor the situation.
- resolved Aug 21, 2024, 10:11 AM UTC
This incident has been resolved.