BigPanda incident

Inbound services are experiencing latencies

Minor Resolved View vendor source →

BigPanda experienced a minor incident on August 26, 2024 affecting Data Consumption and Alert Enrichment and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 12:57 PM UTC
Resolved
Aug 26, 2024, 01:35 PM UTC
Duration
37m
Detected by Pingoru
Aug 26, 2024, 12:57 PM UTC

Affected components

Data ConsumptionAlert EnrichmentAlert Filtering & Maintenance PlansIncident Enrichment & Environments PopulationCorrelation

Update timeline

  1. investigating Aug 26, 2024, 12:57 PM UTC

    We are currently investigating this issue.

  2. identified Aug 26, 2024, 01:07 PM UTC

    Some customers might still experience latencies. We have identified the issue and are working to mitigate it.

  3. monitoring Aug 26, 2024, 01:22 PM UTC

    We are seeing reduced latencies for most affected clients. We will continue to monitor the situation.

  4. resolved Aug 26, 2024, 01:35 PM UTC

    This incident has been resolved.