BigPanda experienced a minor incident on September 16, 2024 affecting Unified Analytics, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Unified Analytics
Update timeline
- investigating Sep 16, 2024, 04:25 PM UTC
Our team is actively investigating the issue to identify the root cause. We have mobilized responders and are working to escalate the issue with our third-party provider, Sisense.
- resolved Sep 16, 2024, 05:07 PM UTC
Our Unified Analytics services have returned to their normal operation. Start time: 09/10/2024 15:55 UTC End time: 09/10/2024 17:00 UTC What was impacted? Unified Analytics We apologize for any inconvenience that this may have caused. Should you continue to experience any issues, please reach out to us via our in-app chat or at [email protected].