BigPanda experienced a critical incident on March 6, 2025 affecting Login and Incident Feed and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
LoginIncident FeedIncident Feed SearchAutomatic Incident TriageRoot Cause ChangesAdministrator ScreensIncident ActionsIncident Activity FeedUnified SearchUnified Analytics
Update timeline
- investigating Mar 06, 2025, 01:47 PM UTC
We are currently experiencing issues with the BigPanda console and are investigating this matter to identify the affected components. Additional updates will be shared as more details become available. We apologize for any inconvenience that this may be causing.
- investigating Mar 06, 2025, 02:09 PM UTC
Our R&D team is actively working to implement a fix for issues affecting the BigPanda console.
- monitoring Mar 06, 2025, 02:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2025, 02:31 PM UTC
This incident has been resolved.