BigPanda incident

Production Environment Latencies

Minor Resolved View vendor source →

BigPanda experienced a minor incident on April 6, 2025 affecting Data Consumption and Incident Sharing and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2025, 10:03 AM UTC
Resolved
Apr 06, 2025, 11:52 AM UTC
Duration
1h 48m
Detected by Pingoru
Apr 06, 2025, 10:03 AM UTC

Affected components

Data ConsumptionIncident SharingAlert EnrichmentOutbound IntegrationsAlert Filtering & Maintenance PlansIncident Enrichment & Environments PopulationCorrelation

Update timeline

  1. investigating Apr 06, 2025, 10:03 AM UTC

    We are currently experiencing latencies in our pipeline related to the Correaltion and Alert filtering processes. Our R&D team is actively working on remediating this issue.

  2. investigating Apr 06, 2025, 10:05 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 06, 2025, 10:17 AM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 06, 2025, 10:52 AM UTC

    We are continuing to investigate this issue.

  5. identified Apr 06, 2025, 11:01 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Apr 06, 2025, 11:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Apr 06, 2025, 11:52 AM UTC

    This incident has been resolved.