BigLeaf incident

Bigleaf Cloud Connect Dashboard Slow or Unresponsive

Notice Resolved View vendor source →

BigLeaf experienced a notice incident on September 18, 2025 affecting Web Dashboard, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 04:19 PM UTC
Resolved
Sep 18, 2025, 05:28 PM UTC
Duration
1h 8m
Detected by Pingoru
Sep 18, 2025, 04:19 PM UTC

Affected components

Web Dashboard

Update timeline

  1. investigating Sep 18, 2025, 04:19 PM UTC

    We are currently investigating an issue with our Bigleaf Cloud Connect Dashboard where it is slow or unresponsive. Customer and network traffic is unaffected.

  2. monitoring Sep 18, 2025, 04:53 PM UTC

    We have taken steps to mitigate this issue and are seeing improved response times. We are continuing to monitor the situation.

  3. resolved Sep 18, 2025, 05:28 PM UTC

    This incident has been resolved.