BigLeaf experienced a notice incident on September 26, 2025 affecting Gateway Cluster: Seattle, WA, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: Seattle, WA
Update timeline
- investigating Sep 26, 2025, 05:01 PM UTC
We will be undergoing emergency maintenance in our Seattle Gateway Cluster. Expected Impact: No network connectivity impact is expected If you’re curious about the types of maintenance that we perform, feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla . If you have any questions or concerns about this maintenance process, please let us know.
- monitoring Sep 26, 2025, 06:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2025, 08:30 PM UTC
This incident has been resolved.