Bigeye Outage History

Bigeye is up right now

Bigeye had 3 outages in the last 2 years totaling 2h 10m of downtime — averaging 0.1 incidents per month.

There were 3 Bigeye outages since June 3, 2025 totaling 2h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bigeye.com

Critical May 26, 2026

UI Outage

Detected by Pingoru
May 26, 2026, 08:42 PM UTC
Resolved
May 26, 2026, 09:21 PM UTC
Duration
38m
Affected: UI
Timeline · 3 updates
  1. investigating May 26, 2026, 08:42 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform UI and are currently looking into the issue. API users are not affected. Next update: 30 minutes

  2. monitoring May 26, 2026, 09:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 26, 2026, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 17, 2026

Elevated API Errors

Detected by Pingoru
Feb 17, 2026, 04:10 PM UTC
Resolved
Feb 17, 2026, 05:32 PM UTC
Duration
1h 21m
Affected: APIUI
Timeline · 5 updates
  1. investigating Feb 17, 2026, 04:10 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes

  2. investigating Feb 17, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 17, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 17, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 17, 2026, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2025

Elevated API and UI Errors

Detected by Pingoru
Jun 03, 2025, 03:34 PM UTC
Resolved
Jun 03, 2025, 03:44 PM UTC
Duration
9m
Affected: APIUI
Timeline · 2 updates
  1. investigating Jun 03, 2025, 03:34 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes

  2. resolved Jun 03, 2025, 03:44 PM UTC

    The incident has been resolved. All services are back online and healthy.

Read the full incident report →