Bigeye incident

Elevated API and UI Errors

Major Resolved View vendor source →

Bigeye experienced a major incident on June 3, 2025 affecting API and UI, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 03:34 PM UTC
Resolved
Jun 03, 2025, 03:44 PM UTC
Duration
9m
Detected by Pingoru
Jun 03, 2025, 03:34 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Jun 03, 2025, 03:34 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes

  2. resolved Jun 03, 2025, 03:44 PM UTC

    The incident has been resolved. All services are back online and healthy.