Bigeye incident

UI Outage

Critical Resolved View vendor source →

Bigeye experienced a critical incident on May 26, 2026 affecting UI, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 08:42 PM UTC
Resolved
May 26, 2026, 09:21 PM UTC
Duration
38m
Detected by Pingoru
May 26, 2026, 08:42 PM UTC

Affected components

UI

Update timeline

  1. investigating May 26, 2026, 08:42 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform UI and are currently looking into the issue. API users are not affected. Next update: 30 minutes

  2. monitoring May 26, 2026, 09:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 26, 2026, 09:21 PM UTC

    This incident has been resolved.